Have a question about how PlateOut works?
How to book, where listing information comes from, what costs money and what does not. Find all the answers in one place.
Go to frequently asked questions →Help centre
Tell us what you need and we will point you in the right direction.
Something wrong with your booking?
Need to change, cancel or check a booking? Contact the restaurant directly: its number is on its listing. Bookings go to the venue, not to us, so the restaurant can help you.
Find the restaurant →Have an update or content to report?
Changed opening hours, a phone number to correct, an inaccurate description or a technical problem with the portal. If you run the restaurant, you can also ask us to correct its listing, remove individual content or remove the whole listing.
Complete the form below →Want to know what Plateform is?
PlateOut is a Plateform project, the system restaurants use to receive and manage bookings. If you run a venue and want customers to book online from your listing, this is where to start.
Find out how to activate it →Submit a report
Complete the form with your contact details and all useful information: we will reply within 72 working hours.
Submit a report
Complete the form with your contact details and all useful information: we will reply within 72 working hours.